At GrimHost, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our web hosting services ("Services"). By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information, such as your name, email address, postal address, phone number, and payment information, when you sign up for our Services or communicate with us.
Usage Information
We may collect information about how you use our Services, including your IP address, browser type, access times, and pages visited.
Cookies and Similar Technologies
We may use cookies and similar technologies to enhance your experience on our website and improve our Services. You can manage your cookie preferences through your browser settings.
Use of Information
Provision of Services
We use the information we collect to provide and maintain our Services, process payments, and communicate with you regarding your account and our services.
Improving our Services
We may use your information to analyze usage patterns, troubleshoot issues, and improve the performance and functionality of our Services.
Marketing and Communications
With your consent, we may send you promotional emails or other communications about new features, offers, or other information we believe may be of interest to you. You can opt-out of receiving marketing communications at any time.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely dispose of it.
Data Sharing and Disclosure
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing our Services. These third-party service providers have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality. We will never sell or share your information to anyone, for any reason, at any time.
Legal Compliance
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation (i.e. a court order), protect our rights or the rights of others, or investigate fraud or security issues.
Data Transfers
Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than your country.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete that information.
Your Rights
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws. You may request the deletion of your data and client information at any time.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you an email. Please review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via email at support@grimhost.net.
